1D3 Blog

Why you need 24/7 support?

24/7 support
💪Managing a video game is not exactly a regular 9 to 5 job.

At least not for everyone. Peak gaming hours don’t exactly coincide with business hours, so if anything goes wrong, you have to be ready to react quickly. Otherwise, a minor technical issue on a Friday evening might stop you from making money on the weekend, which would be a huge opportunity loss.

📢That’s why you need 24/7 support. And we are ready to help you with it.

Our support team will handle all the payment-related queries from the developers and the gamers, so your in-house support can focus on the game itself.